Tech Tip: Zoom Notes

ALT TEXT: Collaborating over Zoom? Taking and sharing notes? Use Zoom Notes! Learn more: go.illinois.edu/ZoomNotes. Grey dotted background with outlines of blue circles. Image of document with comment bubbles.

When you’re meeting over Zoom, there’s a variety of reasons you may need to use and share notes: collaborating with other students during an online class, working on a shared document for a group activity, taking notes and creating agendas during online meetings, and more. Now, Zoom has released a brand new feature allowing you to take notes before, during, and after meetings, as well as share and collaborate on them with other participants.

Learn more about Zoom Notes and how to use it using the Help Desk’s new Knowledge Base article.

Tech Tip: iSchool Syllabus Project

Class registration is coming up! Are you still deciding what iSchool classes to take next semester? It can be difficult to choose, especially when there are so many classes that sound interesting. To aid in your registration decision-making, the iSchool has compiled a Box folder of syllabi from previous semesters which can be accessed by all iSchool students.

I-School Syllabus Project: Planning your classes for next semester? Check out the Syllabus Project on Box? Pastel background with sticky notes and abstract shapes.

Tech Tip: Hybrid Meetings

Holding a hybrid meeting? Use the iSchool buildings' built-in computers! Image of a woman on a computer screen.

Whether you’re teaching a class or reserving a conference room for a meeting, if you’re holding a hybrid event you want it to go smoothly. Hybrid meetings are meetings with both in-person attendees as well as attendees joining over Zoom. If attendees are joining over Zoom and you would like them to speak or hear in-person attendees, you should use the room’s built-in computers.

Built-ins are computers included in iSchool conference rooms and classrooms. Some built-ins look like physical computers that can connect to projectors. Others might not be visible, but are accessible by using control panels in the room. Both kinds of built-in are designed to connect to the cameras and microphones in conference rooms and classrooms, while laptops are not. So while using your laptop to join a meeting might seem like the easier option, it can lead to audio and visual issues in the middle of a hybrid meeting. 

To learn more about how to use the built-ins for specific rooms, take a look at the linked KnowledgeBase article. You can also contact the Help Desk with any questions or concerns by emailing ischool-support@illinois.edu or calling us at 217-244-4903. We can help you troubleshoot any issues using the built-ins, and can also help you set up hybrid events. Fill out the iSchool Tech Support Request Form to have Help Desk staff stop by before your event to help set up tech. 

Tech Tip: Kiosk Printing

Tech Tip: Printing. Need to print, but Luna is down? You can still print from the kiosk! Image of a printer on fire with caution symbol.

We’re back with another installment on printing! Luna might be out of order, but you can still print from the kiosk across from the Help Desk at 614 E. Daniels Street, 4th floor.

When printing at the kiosk, change the printer location to Mimas. Mimas is located down the hall in the Multipurpose Room – ask one of us at the Help Desk if you ‘re having trouble locating it.

You can also print to Mimas from Papercut, as well as to the other printers on the 4th and 5th floors and at 501 E. Daniel. To learn more about the public printers and where they live, check out this Knowledge Base page.

Last but not least, you also have the option to connect your computer to the printers to be able to print directly from your computer when you are in the building. Instructions for how to install the printers on Mac are here and PC are here! Always feel free to drop by the Help Desk if you need assistance with installing printers or have any other questions.


For more tips and guidance on printing, including troubleshooting, copying, and printing with staples, visit our page on iSchool Connect or check out the iSchool Knowledge Base.

Tech Tip: New Equipment

The Help Desk has brand new equipment available to check out! From laptops and keyboards to chargers and ring lights, we have a ton of different equipment and resources available to iSchool students and staff. Stop by the Help Desk or contact us at ischool-support@illinois.edu for more information.

Various items available at the Help Desk. Includes images of a person writing on an iPad with an apple pencil, phones and phone chargers, and a ring light. Text reads: "Now at the Help Desk! Apple Pencils, Phone Chargers, Ring Lights. Contact us at ischool-support@illinois.edu for more information".