About the Help Desk

new ischool building


614 E. Daniel St., Champaign, IL 61820

We are located on the 4th floor.

Hours of Operation:

Monday – Thursday: 8 a.m. – 6 p.m. and Friday: 8 a.m. – 5 p.m.

Featured Services:

You can also reach us at 217-244-4903 or 800-377-1892, ischool-support@illinois.edu, and on ourĀ TechChat.

The Help Desk is staffed by Graduate Assistants:

Audrey Cadence Christina Delia Gates Jonas Katherine

Kennedy Matthew Melissa Rachel Spring Victoria Wanheng

Find all of us in your online iSchool classes as well!

In addition to working the Help Desk, we split our time working on projects and checking in on all the iSchool’s online classes. When you need assistance, whether you be an instructor or a student, we will do our best to help!

The blog is created and maintained entirely by the Help Desk graduate assistants.