Mac – iSchool Help Desk

Tech Tip of the Week: Printing at the iSchool

Tech Tip: Printing. Are you an iSchool student? Need to print? We can help! Image of a printer with question marks.

Have you ever needed to print something and not known where to do it? Never fear! The iSchool has some printers that you can use!

Locations

We recommend using the public printers in both iSchool buildings. To learn more about the public printers and where they live, check out this Knowledge Base page.

Old iSchool Building (501 E. Daniel St.)

Optimus: in front of the Help Desk on the 2nd floor
Chip: next to the stairwell outside Room 12A on the 1st floor

New iSchool Building (614 E. Daniel St.)

Luna: in front of the Help Desk on the 4th floor (head left when you get out of the elevator to get to the Help Desk, then Luna is around the corner on your right)

Printing Cost and Quota

iSchool Masters and CAS students have $21 in printing credit per semester, and this quota may only be used on the iSchool printers. You must be currently enrolled in an iSchool course to use this budget. School faculty, staff, and PhD students are not charged for printing, although it is tracked. Both black and white and color printing cost $0.10/page. Color printing is available on Optimus (located on the 2nd floor near the Help Desk in the 501 E. Daniel St. iSchool building) as well as Luna (located on the 4th floor near the Help Desk of the 614 E. Daniel St. iSchool building).

Please note, unused printing quotas do not carry over from semester to semester. Check your printing balance on the Illinois Papercut page. Additional printing quota can be purchased on the IlliniCash website.

Undergraduate iSchool students (BSIS or BSIS+DS as their primary major) have access to printers across campus, including the ones in the iSchool. There is a printing quota of $10 per semester for fall and spring that is available for use with iSchool printers. Black and white printing and color printing cost $0.10/page until you use up your $10 quota. After you use up that $10, printing costs $0.40/page.

Printer Installation for Your Computer

Though we do have self-service kiosks where you can log in and print from (Chip and Optimus in 501 E. Daniel St. and Luna in 614 E. Daniel St.), you also have the option to connect your computer to the printers to be able to print directly from your computer when you are in the building. Instructions for how to install the printers on Mac are here and PC are here! Always feel free to drop by the Help Desk if you need assistance with installing printers or have any other questions!

For more tips and guidance on printing, including troubleshooting, copying, and printing with staples, visit our page on iSchool Connect or check out the iSchool Knowledge Base.

Mac Keyboard Shortcuts

Here are some shortcuts to make your life using a Mac a little easier. (Windows Shortcuts coming next week.)

Some of the most common and helpful Mac keyboard shortcuts are:

Command+C will copy a selected item to your clipboard

Command+V will paste the item in the clipboard

Command+Z will undo the previous action

Command+P will print the current page/document

Command+S will save the current page/document

Command+F will open the search to find a term in the current page

Command+Spacebar will open the spotlight search

Shift+Command+N will create a new folder.

Control+Command+Space bar will show the Character Viewer, from which you can choose emoji and other symbols.

Command+B will boldface the selected text, or turn boldfacing on or off.

Command+I will italicize the selected text, or turn italics on or off.

Command+K will add a web link.

Command+U will underline the selected text, or turn underlining on or off.

Option+Shift+Command+V will Paste and Match Style: Apply the style of the surrounding content to the item pasted within that content.

For more keyboard shortcuts

Tech Tip of The Week: Spotlight Search

Mac uses can do a spotlight search by pressing Command + the Spacebar, this will open a search bar that can be used to search your computer for software or files as well as search for definitions, weather, and news.
You can choose what appears in your Spotlight Searches in your System Preferences, click here for a guide on how to change your Spotlight settings.

Windows users can use a similar search by pressing the Windows Key.

This week’s tip might be short, but knowing how to use spotlight search can make the overall experience of using your computer easier!

Tech Tip of the Week: Hold for Authentication when Printing

Oftentimes the root of Mac printing issues relates to the keychain. An incorrect password might have been typed and saved or you may have changed your UIUC password and now your device is repeatedly trying to print with the wrong credentials. If this is the case when you print you will likely see “Hold for Authentication”.

To fix this you can go to Keychain Access then look for any credentials including printer names or ischoolprint and delete them. Then try printing again. Hopefully, at this point, it will pop up asking for credentials. You should enter your current netID and UIUC password, but do not save these credentials to the keychain to avoid this issue in the future.

This is a more common issue with Macs, but when it occurs on Windows machines the program is called Credential Manager as opposed to the Keychain Access program on Macs.

As always if you need help troubleshooting, please visit us at the Help Desk!

Tech Tip of the Week: Keyboard Shortcuts for Macs

Another Tuesday, another tech tip! Check out some of these shortcuts more Macs!

Some of the most common and helpful Mac keyboard shortcuts are:

Command+C will copy a selected item to your clipboard
Command+V will paste the item in the clipboard
Command+Z will undo the previous action
Command+P will print the current page/document
Command+S will save the current page/document
Command+F will open the search to find a term in the current page
Command+Spacebar will open the spotlight search

A full list of keyboard shortcuts for Macs can be found here.