Tag: printer

Tech Tip: Printer Hellp

Tech Tip: Printer Help. Graphic warning iSchoolers that the printers are on the fritz. Includes the contact information for the Help Desk if you need additional support printing.

Bad news iSchoolers: our printers are, once again, on the fritz. Printing from your personal devices will be unreliable for the next few weeks. The Help Desk is here to provide some key tips to help printing go as smoothly as possible.

Over the next few weeks, we recommend either printing using Papercut or by using the computer kiosks near several printers around the iSchool.

Papercut is the printing portal used across the university. You can log into Papercut using your netID and password, then select a document to print through Papercut. It is important to note that Papercut automatically prints documents in black and white and double-sided, and you cannot change these settings in Papercut. If you need to print a document in another format, we recommend using one of the printer kiosks in the iSchool.

There are several computer kiosks available around the iSchool:

  • In the basement of 501 E. Daniels St., next to the printer Chip.
  • On the second floor of 501 E. Daniels St., next to the printer Optimus.
  • On the fourth floor of 614 E. Daniels St., next to the printer Luna and right across from the Help Desk.

You can also access a list of all iSchool printers and their locations in our KnowledgeBase.

To access the printer kiosks, log in with your netID and password. You should upload the document you want to print to your email or to a hard drive so it is easily accessible. Once you are logged in, you should be able to access the document and print it using whatever software you prefer. Using the kiosk does allow you to print in color and single-sided.

If you are still experiencing issues printing, never fear! The Help Desk is here to handle your printing issues. You can contact us at:

  • Email: ischool-support@illinois.edu
  • Phone: 217-244-4903 or 800-377-1892
  • or message us via our Tech Chat service.

Tech Tips: Valentines’ Edition!

Printer love: who do you choose? Images of different iSchool printers surrounded in hearts. Lots of different shades of pink.

Happy Valentines’ Day! We hope you’re celebrating all the love in your life in all its different forms. Our Social Media team is going rogue this week to celebrate, and invites you to choose one of our fantastic iSchool printers as the object of your affections. Who do you choose? What printer in the iSchool is your go-to?

Tech Tip: Printing at the Ischool

Tech Tip: printing. Are you an iSchool student? Need to print? We can help! Graphic of a printer against navy blue background.

Have you ever needed to print something and not known where to do it? Never fear! The iSchool has some printers that you can use!

Locations

We recommend using the public printers in both iSchool buildings. To learn more about the public printers and where they live, check out this Knowledge Base page.

Old iSchool Building (501 E. Daniel St.)

  • Optimus: in front of the Help Desk on the 2nd floor
  • Chip: next to the stairwell outside Room 12A on the 1st floor

New iSchool Building (614 E. Daniel St.)

  • Luna: in front of the Help Desk on the 4th floor (head left when you get out of the elevator to get to the Help Desk, then Luna is around the corner on your right)

Printing Cost and Quota

iSchool Masters and CAS students have $21 in printing credit per semester, and this quota may only be used on the iSchool printers. You must be currently enrolled in an iSchool course to use this budget. School faculty, staff, and PhD students are not charged for printing, although it is tracked. Both black and white and color printing cost $0.10/page. Color printing is available on Optimus (located on the 2nd floor near the Help Desk in the 501 E. Daniel St. iSchool building) as well as Luna (located on the 4th floor near the Help Desk of the 614 E. Daniel St. iSchool building).

Please note, unused printing quotas do not carry over from semester to semester. Check your printing balance on the Illinois Papercut page. Additional printing quota can be purchased on the IlliniCash website. 

Undergraduate iSchool students (BSIS or BSIS+DS as their primary major) have access to printers across campus, including the ones in the iSchool. There is a printing quota of $10 per semester for fall and spring that is available for use with iSchool printers. Black and white printing and color printing cost $0.10/page until you use up your $10 quota. After you use up that $10, printing costs $0.40/page.

Please note, unused printing quotas do not carry over from semester to semester. Check your printing balance on the Illinois Papercut page. Additional printing quota can be purchased on the IlliniCash website. 

Printer Installation for Your Computer

Though we do have self-service kiosks where you can log in and print from (Chip and Optimus in 501 E. Daniel St. and Luna in 614 E. Daniel St.), you also have the option to connect your computer to the printers to be able to print directly from your computer when you are in the building. Instructions for how to install the printers on Mac are here and PC are here! Always feel free to drop by the Help Desk if you need assistance with installing printers or have any other questions!

For more tips and guidance on printing, including troubleshooting, copying, and printing with staples, visit our page on iSchool Connect or check out the iSchool Knowledge Base.

Tech Tip: Installing Printers

Attention! Installing Printers Just Got Easier. Go to https://answers.uillinois.edu/ischool/129440 for adding printers on Windows; OR to https://answers.uillinois.edu/ischool/129422 for adding printers on Macbooks. Black text on white and teal background.

Great news from the Help Desk! We now have a new, fast and easy way to install printers on both Macbooks and Windows. To learn more, go to answers.uillinois.edu/ischool/129440 to learn how to add printers on Windows, OR  go to answers.uillinois.edu/ischool/129422 to add printers on Macbooks. If you have any questions or concerns, please reach out to us at ischool-support@illinois.edu, or visit us in-person for help. 

Tech Tip: Kiosk Printing

Tech Tip: Printing. Need to print, but Luna is down? You can still print from the kiosk! Image of a printer on fire with caution symbol.

We’re back with another installment on printing! Luna might be out of order, but you can still print from the kiosk across from the Help Desk at 614 E. Daniels Street, 4th floor.

When printing at the kiosk, change the printer location to Mimas. Mimas is located down the hall in the Multipurpose Room – ask one of us at the Help Desk if you ‘re having trouble locating it.

You can also print to Mimas from Papercut, as well as to the other printers on the 4th and 5th floors and at 501 E. Daniel. To learn more about the public printers and where they live, check out this Knowledge Base page.

Last but not least, you also have the option to connect your computer to the printers to be able to print directly from your computer when you are in the building. Instructions for how to install the printers on Mac are here and PC are here! Always feel free to drop by the Help Desk if you need assistance with installing printers or have any other questions.

For more tips and guidance on printing, including troubleshooting, copying, and printing with staples, visit our page on iSchool Connect or check out the iSchool Knowledge Base.

Tech Tip of the Week: Printing at the iSchool

Tech Tip: Printing. Are you an iSchool student? Need to print? We can help! Image of a printer with question marks.

Have you ever needed to print something and not known where to do it? Never fear! The iSchool has some printers that you can use!

Locations

We recommend using the public printers in both iSchool buildings. To learn more about the public printers and where they live, check out this Knowledge Base page.

Old iSchool Building (501 E. Daniel St.)

  • Optimus: in front of the Help Desk on the 2nd floor
  • Chip: next to the stairwell outside Room 12A on the 1st floor

New iSchool Building (614 E. Daniel St.)

  • Luna: in front of the Help Desk on the 4th floor (head left when you get out of the elevator to get to the Help Desk, then Luna is around the corner on your right)

Printing Cost and Quota

iSchool Masters and CAS students have $21 in printing credit per semester, and this quota may only be used on the iSchool printers. You must be currently enrolled in an iSchool course to use this budget. School faculty, staff, and PhD students are not charged for printing, although it is tracked. Both black and white and color printing cost $0.10/page. Color printing is available on Optimus (located on the 2nd floor near the Help Desk in the 501 E. Daniel St. iSchool building) as well as Luna (located on the 4th floor near the Help Desk of the 614 E. Daniel St. iSchool building).

Please note, unused printing quotas do not carry over from semester to semester. Check your printing balance on the Illinois Papercut page. Additional printing quota can be purchased on the IlliniCash website. 

Undergraduate iSchool students (BSIS or BSIS+DS as their primary major) have access to printers across campus, including the ones in the iSchool. There is a printing quota of $10 per semester for fall and spring that is available for use with iSchool printers. Black and white printing and color printing cost $0.10/page until you use up your $10 quota. After you use up that $10, printing costs $0.40/page.

Please note, unused printing quotas do not carry over from semester to semester. Check your printing balance on the Illinois Papercut page. Additional printing quota can be purchased on the IlliniCash website. 

Printer Installation for Your Computer

Though we do have self-service kiosks where you can log in and print from (Chip and Optimus in 501 E. Daniel St. and Luna in 614 E. Daniel St.), you also have the option to connect your computer to the printers to be able to print directly from your computer when you are in the building. Instructions for how to install the printers on Mac are here and PC are here! Always feel free to drop by the Help Desk if you need assistance with installing printers or have any other questions!

For more tips and guidance on printing, including troubleshooting, copying, and printing with staples, visit our page on iSchool Connect or check out the iSchool Knowledge Base.