Category Archives: Help Desk

Help Desk ITD tech

ITPF 2012 Posting Series, Part 2: Thoughts on Paul Hixson and Greg Gulick’s Presentation, Developing a Campus IT Strategic Plan

November 16, 2012 – 2:41 pm

Change only works when everyone is in it together and that is what was empathized by speakers, Paul Hixson from the Office of the CIO and Greg Gulick of CITES, from the ITPF presentation, Developing a Campus IT Strategic Plan. An IT Strategic Plan has been called for by the Office of the Provost this read more »

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Help Desk ITD tech

ITPF 2012 Posting Series, Part 1: Thoughts on the Opening Address, IT: A Platform for Agility, given by Andrea S. Ballingers

November 16, 2012 – 2:40 pm

To succeed in the ever changing, ever fast-paced world of information technology, you need agility according to Andrea S. Ballingers, Associate Vice President for Administrative Technologies at Illinois State University. She opened up by stating that we all have our own unique “super powers,” reflecting the comic book theme of this year’s Information Technology Professionals read more »

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Help Desk ITD tech

Posting Series: Information Technology Professionals Forum (ITPF) 2012

November 16, 2012 – 2:38 pm

So some of us from #teamawesome made it out to this year’s forum. If you’ve never heard about this event, here’s their website: http://itproforum.illinois.edu/2012Fall/. I didn’t make it out to all the presentations but still made it to some interesting ones. I have some critiques and thoughts about what I hear from a library science point of view. read more »

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HAHA Help Desk ITD

Halloween May Be Over But…..

November 5, 2012 – 11:03 am

In case you are already missing the mischief and costumes of Halloween and especially while watching the British celebrate Guy Fawkes Day, here’s Team Awesome in their Halloween best. Much thanks to Emily (also known as Apple) for supplying the pictures! It was an eventful day at the Help Desk. Apple and Windows both showed up and read more »

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Help Desk ITD LEEP TAs!

Starting off the new school year with a good simile…How a librarian is like a waitress

August 30, 2012 – 10:23 am

What does a girl, who has spent the past four years of her life getting degrees in English and French, do for grad school? Why, go to library school and emphasize in information technology, of course! While it may not make sense at first, having someone from the humanities who is very curious about technology read more »

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Help Desk

Question of the week – 4/20/2009

April 28, 2009 – 4:29 pm

The best question the Help Desk had this week was from a faculty member who needed some help remembering how to telnet into a MUD. This made the Help Desk smile and think back to its younger days … To “telnet” to something is just another way of having your local computer talk to a read more »

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