Category Archives: Help Desk

Help Desk ITD

Welcome to Spring 2016!

January 29, 2016 – 11:22 am

  Hello, GSLIS students! Welcome to the Spring 2016 semester! If you’re joining us here for the first time, welcome to the program! I am a representative from the GSLIS Help Desk and ITD Office, and this blog is here for technological insight, events that may be of interest to students here, and other such read more »

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Help Desk ITD tech

So What’s With the New Blackboard?

November 23, 2015 – 11:43 am

(Note: This post will be somewhat image heavy. The images are not large but can be expanded.) Good morning, everyone! I hope all of your holiday plans and travels are faring well so far. So any of you who take online LEEP classes may have noticed the Blackboard interface prompting you to make the switch read more »

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Help Desk ITD LEEP TAs!

Meet the Staff: Fall 2015 Edition – Scott!

September 10, 2015 – 10:37 am

Our last new GA for Fall is Scott Smith!

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Help Desk ITD LEEP TAs!

Meet the Staff: Fall 2015 Edition – Holly!

August 31, 2015 – 10:15 am

And the second week of the semester has commenced! I’ll stop prefacing all of these with a calendar check, I promise. Our next new GA is Holly Soboroff!

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Help Desk ITD LEEP TAs! Uncategorized

Meet the Staff: Fall 2015 Edition – Karo!

August 27, 2015 – 9:35 am

Goooooooood morning, everybody! Your first week’s almost done! Hopefully you’re carving out some time to decompress in the next couple days. Next up for our new GA interviews is Karo Engstrom!

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Help Desk ITD LEEP TAs!

Meet the Staff: Fall 2015 Edition – Jamie (aka the writer!)

August 24, 2015 – 11:56 am

Once again, welcome everyone! Hopefully your first day of classes is going smoothly. We’ve got quite a few new hires to the HD/ITD team this semester, and I just so happen to be one of them. So, without trying to come off as cocky, I’d like to get this Meet the Staff initiative started with myself. read more »

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Help Desk ITD LEEP

Welcome to Fall 2015!

August 24, 2015 – 10:42 am

Hello, GSLIS students new and returning! Welcome to the GSLIS Help Desk/ITD Desk webpage.  To those of you who didn’t get the opportunity to visit us during one of your building tours or orientation, let me give you a rundown of what it is we do.

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alumni Help Desk LEEP LEEP TAs!

Meet the Staff: Alumni Edition starring Becca, Stephanie, and Hillary!

March 25, 2015 – 2:26 pm

This very special Spring Break edition of Meet the Staff stars three of our most recent Help Deskers who have since gone on to full-time employment!  We miss them dearly, and hope that they will remember to come back and visit 🙂 BECCA Becca is a Moline native who has been everywhere from Champaign to South read more »

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Help Desk ITD LEEP TAs!

Meet the Staff: Spring 2015 Edition – Stefanie!

March 9, 2015 – 1:17 pm

And now, our latest new hire at the Help Desk—Stefanie! Stefanie joined us this January and rounds out the new crew of GAs. Her concentration within GSLIS is still undecided as of yet, but she has plenty of interesting classes and conversations in her future to help her decide! Her favorite item to borrow from read more »

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Help Desk ITD LEEP TAs!

Meet the Staff: Spring 2015 Edition – Michelle!

March 9, 2015 – 1:04 pm

Happy Monday everyone! Today’s Meet the Staff member is one of our new fall hires, Michelle Parker! Michelle’s concentration within GSLIS is academic librarianship with some data analysis on the side. Moving here from Seattle, Washington, Michelle is learning to love the cold and is having lots of Midwestern adventures. Her favorite item to borrow read more »

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