An instructor contacted me because she needed help figuring out where her grade center calculations were going awry. I have since learned that this grade center has over 200 columns! Anyway, I had the idea of using Mind Mapping software to visualize which columns feed into which calculations. I used mindmapmaker.org and I really like it! It… Continue reading Using a Mind Map to Visualize Grade Center Calculations
Tag: troubleshooting
Respondus and Internet Explorer
Ever since we moved our authentication method to Shibboleth, Respondus will not likely connect to our Blackboard Learn environment unless Internet Explorer is running in the background. The process of troubleshooting with people over the phone, working with Respondus support, and re-using this documentation over and over has taken up more time than I’m willing to… Continue reading Respondus and Internet Explorer
Help! Students can’t see the test!
Many instructors give high stakes tests online (think midterms or finals) after hours. Thanks to automation, an instructor can release an online test after standard business hours. Unfortunately, this is the worst time to have tech issues, but it happens. People using automation tools to release exams nested in folders that have their own date/time… Continue reading Help! Students can’t see the test!