100 MB File Size Limit

We recently implemented a 100mb File Upload limit on our enterprise Blackboard environment. We announced the change on January 20th and implemented it on March 1st. I don’t agree with the short time frame from announcement to implementation. I also don’t agree with the reasoning, as published in our KB which states that the reason… Continue reading 100 MB File Size Limit

Published
Categorized as Blog

30 Second How-to Video for Adding Users

There’s something about adding other users to a Compass course that poses significant difficulties for faculty and other administrators. Is the problem caused by too many steps in the process? Perhaps there are too many places to click incorrectly? Are users who struggle just rushed? Is there truly a design flaw that makes this process… Continue reading 30 Second How-to Video for Adding Users

User Permissions Error

It feels like at the beginning of every major academic term we get reports of instructors getting permissions errors when trying to enroll other users in the course. This issue has plagued me for years! Recently we found out the steps that cause this to happen.

Is Central IT Doomed to Always be Late to the Party?

One thing I see a lot of in my job is that the central IT is frequently late to the party when it comes to procuring software services to provide to campus. This usually happens when departmental IT units across campus aquire licenses of new or trending software that does a superior job at fulfilling… Continue reading Is Central IT Doomed to Always be Late to the Party?

Students that can’t upload documents

Every once in awhile I’ll tell my wife about a problem we’re seeing recurring at the office. In this case, it was an issue where students are saving their homework as a draft, then they are emailing support because they can’t find a button to upload anything. This is common with group assignments, where one… Continue reading Students that can’t upload documents

Organizing the Grade Center with Smart Views

I made this video as part of the final project for an ION course I’m taking on creating accessible videos. It covers a common issue that arises at the start of an academic term: how do large classes organize their grade books by discussion section.  I’m sure I’ll be sharing this widely.