PaperCut, the New Face of Public Printing

The Library is in the process of upgrading the public printing system.  Our old system, LibPrint, was developed by Library IT staff more than a decade ago.  LibPrint has served the Library user community quite well, but we’ve identified a software product called PaperCut that has proven it can offer everything LibPrint did, and more.

PaperCut offers many features that improve on LibPrint, including fast printing with minimal waiting, double-sided printing, and an improved administrative interface that helps Library staff quickly diagnose and fix printing problems. LibPrint would sometimes become so bogged down that patrons might have to wait 15 minutes for a print job to come out.  As we continue to train Library staff about the new system, we expect that wait time to completely disappear.

As of July 1, we have installed PaperCut in the Undergraduate, International and Area Studies, Map and Geography, and Classics Libraries. This month, we plan to upgrade Funk-ACES, Grainger, and MPAL.  By August 31, all Library public printing will be managed using PaperCut.

I’d like to thank the UGL staff and faculty for their patience and assistance with the pilot PaperCut installation.  Gregg Homerding and Paula Adams deserve special recognition for coordinating communications and drafting and reviewing documentation.  Also, this transition would not have been possible without the efforts of the Workstation and Networking Support group, including Eric Mosher, Jake Metz, Bryan Choi, Jackson Deremiah, and Elzabad Kennedy.

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