Be aware that scammers are continuing to send emails purporting to be VIPs like Deans and Dept. Heads. See other examples and info in this post: https://publish.illinois.edu/phishingalerts/?s=impersonat&submit=Search Here is an example from today, Nov 20, 2020.
Sharing the following from an IT Professional on campus. He has verified with SURS that they do NOT make personal phone calls. If someone purporting to be SURS calls you and asks about verifying your identity for insurance or asks questions about HIPAA, please hang up.