About Allison Payne (ACES)

Allison is a Senior IT Support Specialist in the College of ACES, supporting the administration and marketing offices, as well as miscellaneous academic units and industry-affiliated research groups. She has been with the college since 2011 and working on campus since 2005. Allison leads the ACES Technology Services workstation support working group, participates in IT Council Transformation Team initiatives, coordinates the campus Knowledgebase working group, and is the Dell negotiating lead for the campus bulk purchasing initiative. She also conducts software training sessions for ACES faculty and staff for U of I Box, Lists @ ACES, and the Answers @ ACES KB.

MAlL UPGRADE: 0380809846

Posted on January 27, 2020 by Allison Payne (ACES)

Image of email showing a reference number, confirm button, and a signature purporting to be from Tech Services and and Proofpoint

Attention [Name]

Posted on January 20, 2020 by Allison Payne (ACES)

Image of phishing email purporting to contact someone with the same surname as a deceased customer.

Alerts:Keep Your illinois. ePortal Active.

Posted on January 17, 2020 by Allison Payne (ACES)

Image purporting to be official tech support prompting user to confirm email address

Domain Listings – Website Listing Service

Posted on December 2, 2019 by Allison Payne (ACES)

This is an example of a snail-mail phishing scam! If you receive a notice requesting payment for your xxxxxxxxx.illinois.edu website or domain, you do NOT need to pay it. University websites and sub-domains are managed internally.

Below is an example of a fake invoice. You’ll notice that it says it is NOT a bill, but an offer, which acts as legal cover for this kind of fraud.