Be on the lookout for COVID-related “assistance” scams like this one currently going around. This is not advertising a legitimate program.
Some clues are: 1) the bit.ly short URL obscuring the true destination of the support page, 2) the fact that this is being sent by a .edu address for a different institution, 3) that there are grammar and punctuation issues, and 4) this is not the name of any official office or team at the University of Illinois, and this person is not in our staff/faculty directory.