• Project Brief Template – questions to ask when embarking on a new project (problem statement, goals, scope, team roles, etc.)
• Content Planning Worksheet – questions to ask when embarking on the creation of new web content.
• Migration Workflow – suggested workflow.
• Prioritization Scale – method for prioritizing goals, process, and team feedback.
• User Story Cards for Web Writers – simple formula for articulating user needs.
• It’s always useful to see how other libraries present similar content (for good and bad examples)!

Want more? Read Know Your Purpose Before You Start Writing by Dey Alexander via 4 Syllables.