Tech Tip of the Week: Loanable Technology

Did you know that you can borrow equipment as well as books from the University Library? Both the Grainger IDEA Lab and the Media Commons have loanable technologies, including game consoles and virtual reality headsets. 
The iSchool Help Desk has some loanable technologies like Windows or Mac laptops, dongles, and more!
At the iSchool Help Desk, equipment may be borrowed by faculty, staff, and graduate students of the iSchool, whereas the University Library can lend to our undergraduate friends as well! The iSchool Help Desk has a first come first serve basis, so when we are running low on equipment, you can contact us ahead of coming to verify that the Help Desk has what you are looking for. 


Tech Tip of the Week: iSchool Wiki Zoom Resources

Welcome back, iSchoolers! Getting back into the swing of Zoom classes and meetings can be overwhelming, but the Help Desk has you covered with all the Zoom documentation you could need. The iSchool wiki has a dedicated page for Zoom resources and documentation, including tips on how to sign in to Zoom using SSO, navigating breakout rooms, and adding Zoom meetings to your Outlook calendar. Check out our Zoom documentation on the wiki here

And as always you can ask the Help Desk if you have any questions or concerns about Zoom! We are currently working in the iSchool building on the 2nd floor, and you can also reach us at 217-244-4903 or 800-377-1892,, and on our TechChat.

Tech Tip of the Week: Fall Technology Workshops

The iSchool Help Desk is planning to host several workshops throughout the semester to provide iSchool students with opportunities to build their tech skills. But before we schedule them, we would like to hear from you about what you would like to see! 

To access previous workshops hosted by the Help Desk, visit the iSchool Technology Training page on Canvas. You can watch recordings and review course materials, as well as get ideas about what else you’d like to learn.

Tech Tip: Confirming a Submission in Canvas

Here are some notes taken directly from Instructure’s Canvas guides. The source is listed below if you would like to view the content directly and more in-depth.


Celebration Animation:
One of the easiest ways to tell if your submission has gone through properly, is to enable the Canvas celebration animation in your profile settings. You can find these settings by logging into Canvas, selecting your profile photo, then the settings item. Scrolling down on the subsequent settings page will reveal the “User settings” under the heading, “Feature Options.” Within the “User settings” there is the option to enable and disable celebration animation. Enabling the celebration animation will allow a burst of digital confetti to display upon submission of an assignment.

The Profile Settings page of Canvas in which you can enable and disable the Celebration Animation in addition to other User Features.
Hovering the cursor over the “State” icon will allow you to select either “enable” or “disable”
There will also be a record of your submission, which should appear in the upper right corner upon submission or refresh.

View Submission:
After you have submitted your work, you will see information in the Sidebar about your submission. For file uploads, the sidebar provides a link to your submission to download if necessary. This should populate immediately, or upon refreshing the page and remain there indefinitely.

If you choose, you may resubmit another version of your assignment using the New Attempt button. You will only be able to view the details of your most recent submission in the Sidebar, but your instructor will be able to see all of your submissions.

*When you resubmit an assignment, you can only access and view your most recent submission. However, instructors can view all of your submissions.

Graded Submissions:
Once the instructor has graded your submission, the Grades link in Course Navigation displays a grading indicator.
You can also see details about your assignment and links to additional feedback in your Grades page.

Canvas Tech Tip: Account Notification Settings, Course Notification Settings

In Canvas, there are opportunities to customize features to your own taste. Today’s Tech Tip will focus on notifications in Canvas. There are two options; the first being your general account Canvas Settings which you can find beneath your profile photo, and the second being Course-specific Notification Settings which you can access on individual course pages.

In the general settings, as shown in the first two images, you can disable/enable notification timeouts, such that when notifications do appear in Canvas, they will remain until they are dismissed. Enabling Notification Timeouts will allow notifications to dismiss themselves a short moment.

Fig. 1 On the side of the Canvas Home Page, you can find your account settings beneath your profile photo
Fig. 2 The Profile Notification Setting, “Disable Alert Notification Timeouts”

In these next two images, on an individual course page, you can customize notifications frequency and device destination (phone, email, canvas homepage, etc.)

Fig. 3 Within this sample course, selecting the bell icon with “View Course Notifications” will allow you to select course-specific settings.
Fig. 4 Some of the Course Notifications Settings. There are more to explore on the Course Notification Settings page. Note the options available for email.

And that’s all for Canvas notification Settings. There are of course other Canvas settings which we hope to explore further in future Tech Tips.

As always, if you have technical questions about Canvas, contact us at the Help Desk at (217) 244-4903 or (800) 377-1892,, or via chat at You can also find us on the 4th Floor of 614 E Daniel just to your left as you exit the elevators. Our desk hours are typically 9-5 on Weekdays.

Tech Tip of the Week: Clearing Cache and Cookies

Clearing cache and cookies is the first troubleshooting option you should try when encountering browser issues, such as slow load times or error messages. By doing this, you can help optimize your computer’s performance and verify if the issue originates in the website or app you are using. The Help Desk has links listed on the Wiki on how to clear the cache on popular web browsers. If you still have have issues after clearing cache and cookies, contact the Help Desk to troubleshoot further!

Tech Tip of the Week: Trick for Recording Audio

Whether you are recording audio for a podcast or a class presentation, mistakes are bound to happen. When you make a mistake, clap your hands or make a loud noise. That way, when it’s time to edit, you will see a spike in the audio waves and can quickly locate errors you need to remove.

Tech Tip of the Week: 2FA without a Phone

You are trying to log-in to Canvas when you suddenly realize your phone is dead and you’re stuck on the 2FA screen. Fear not! You can simply log-in to the NetID Center and request a temporary passcode. The passcode will be sent to your primary email on file and, voila, you can now login with 2FA without your phone. For additional security, you can also add multiple devices to 2FA. That way, if you forgot your iPhone but you have your iPad, you can login with 2FA without requesting a temporary passcode.

Tech Tip of the Week: Removing Text Formatting

You are working on a project that requires copying and pasting text but the original formatting can’t be removed. Fortunately, there is an easy solution. First, copy the text you want to use. Then paste it into a url box, which will remove the formatting. From here, you can copy and paste the text where you need it to go!

Tech Tip: Tech Tips in QR codes!

We are happy to announce that QR codes will be available near the Help Desks in both 501 and 614 East Daniel. These codes will, when scanned by your smartphones’ QR code reader app, link directly to previous Tech Tips you may  find useful. These QR codes will be labeled. Please feel free to drop by and learn a new Tech Tip!
In the future we hope to add more of these QR codes, revisiting Tech Tips that have otherwise been forgotten.

QR code to scan with smartphone
This QR code links to a recent Tech Tip post, “Services Available After Graduation”. Scan it with your phone and QR reader app to link directly to the tip on our blog.