Tech Tip of the Week: iSchool Wiki Zoom Resources

Welcome back, iSchoolers! Getting back into the swing of Zoom classes and meetings can be overwhelming, but the Help Desk has you covered with all the Zoom documentation you could need. The iSchool wiki has a dedicated page for Zoom resources and documentation, including tips on how to sign in to Zoom using SSO, navigating breakout rooms, and adding Zoom meetings to your Outlook calendar. Check out our Zoom documentation on the wiki here

And as always you can ask the Help Desk if you have any questions or concerns about Zoom! We are currently working in the iSchool building on the 2nd floor, and you can also reach us at 217-244-4903 or 800-377-1892, ischool-support@illinois.edu, and on our TechChat.

Tech Tip of the Week: Changing Your Preferred Name in Self Service

With classes starting on Monday, it’s a good idea to make sure your preferred name is set in Self Service. Changing your name in Self Service ensures that your preferred name is used across all university systems (Zoom, Moodle, Canvas, etc.). To change your name in Self Service, follow the steps below or view them on the iSchool wiki here.

  1. Go to https://apps.uillinois.edu/selfservice/ and click University of Illinois at Urbana-Champaign.
  2. Log in with your NetID and password.
  3. A main menu will appear, and you will want to click on Personal Information.
  4. Next, click on Preferred First Name.
  5. If you do not already have a preferred name listed, this statement will appear: “If you would like to use a FIRST name that is not your legal first name within the campus community, please enter a preferred FIRST name below. Refer to the Preferred First Name information for further details on where your preferred first name will and will not be displayed.” Proceed to step 8.  
  6. If you already have a preferred name listed and are now changing it, the following statement will appear: “If you want to change your preferred first name, please click on the link below. Please refer to the University Preferred First Name Statement for further details on where a preferred first name will and won’t be used.” Your name should be linked below this statement. Click on your name.
  7. The following statement will appear: “If you would like to use a FIRST name that is not your legal first name within the campus community, please enter a preferred FIRST name below. Refer to the Preferred First Name information for further details on where your preferred first name will and will not be displayed.”
  8. There is a box below this statement where you can type in your preferred first name. After typing in your name, you can click Submit.
  9. The following statement will then appear: “Your Preferred First Name and Legal Last Name appear below as they will on class rosters and other Student systems. It may take 24-48 hours for all Student systems to be updated.” Your preferred name will appear below this statement.
  10. If your preferred name looks correct, you can then exit Self Service.
  11. To edit or remove your preferred name, follow the same steps as stated above, and when you get to step 8, you can either edit your name in the box or check the box next to your name that says Remove Preferred Name. Then click Submit.
  12. If you remove your preferred name, this statement will appear: “Your Preferred First Name has been removed. Your legal first name will be used throughout Student systems.”

If you would like to change your name so it is only reflected in Zoom, you can follow the instructions found on the iSchool wiki here.  

Have a great rest of the week, iSchoolers!

Tech Tip of the Week: Canvas Course Walk-through Video

This video will walk-through some of the aspects of Canvas Courses that you may see if you have courses that are hosted in Canvas this Fall!

(If you are having trouble viewing the video in your browser you can check it out here)

If you have any questions or want to learn more about how to use Canvas before the fall semester, please reach out to the Help Desk, we are always happy to help!

Tech Tip of the Week: Navigating Canvas Using the Sidebar

Today’s Tech Tip is all about navigating Canvas using the sidebar. On the sidebar you will find the following: Account, Dashboard, Courses, Calendar, Inbox, History, Commons, and Help. Below are descriptions for what you can find under each section and why you might use it while on Canvas.
  • Account: This is where you can access your profile, notifications, and settings. You can also logout of Canvas by clicking Account and then clicking Logout from the sidebar that appears on the right.
Screenshot of the sidebar on Canvas with Account selected
  • Dashboard: Think of this as the “home screen” of Canvas. If any of your instructors are using Canvas, this is where you will be able to see your course sites. 
  • Courses: This is another place where you can access your courses. If you click Courses, an additional sidebar will appear to the right with a list of all your courses and the links to each of their corresponding course pages.
Screenshot of sidebar on Canvas with Courses selected
  • Calendar: This is where you can view when assignments are due in a calendar view. All of your courses will have due dates listed within your course site, but the calendar option is a great way to view assignment due dates for all your Canvas courses on a calendar. Note that each course corresponds to a color, so it is easy to distinguish which assignments are for each course.
Screenshot of Canvas Calendar
  • Inbox: This is where you can view any messages your instructor or fellow classmates have sent you.
  • History: You can view what you have recently accessed on Canvas by clicking History.
Screenshot of Canvas sidebar with History selected
  • Commons: This may not be something you use frequently, but Commons is a learning repository that lets instructors find, import, and share resources. For more information on Canvas Commons, please see Canvas’s documentation here.
  • Help: You can access Canvas support links when you click here. 
Screenshot of Canvas sidebar with Help selected
Keep an eye out for next week’s Tech Tip which will be a video walk through of what a Canvas course site will look like! As always, if you have any questions or want to learn more about how to use Canvas before the fall semester, please reach out to the Help Desk!

Tech Tip of the Week: Adding a Profile Picture to Canvas

In order to add a profile picture to your Canvas account you would follow these steps.

After logging into Canvas, you will see a sidebar on the left side of the screen. When you click Account it will expand the smaller menu seen below, choose Settings.

The Settings will look like this:

Click on the circle at the top next to your name where your photo will go.

Clicking this circle will extend this menu of options where you can choose to either Upload a Picture from your computer or you can Take a Picture with your webcam.

When you’ve loaded a photo into Canvas you will be able to adjust how your photo looks in the profile picture circle. Once you’ve adjusted it to your liking, remember to hit Save.

Once you’ve saved and refreshed your window, your new profile picture will appear.

Tech Tip of the Week: Adding Your Pronouns to Canvas

When you log into your Canvas account you are able to add your pronouns in your settings.

Begin by clicking Account in the sidebar on the left.

It will extend this menu where you will select Settings.

When your settings are opened, on the right you will have the option to Edit Settings.

Once you’ve opened your settings to edits, you will have a drop down menu with options for Pronouns.Once you’ve selected your pronouns, remember at the bottom to save any changes you’ve made to your profile by clicking Update Settings.

Once you’ve saved the changes you’ve made to your profile, your selected pronouns will appear by your name.

Tech Tip of the Week: Logging into Canvas

If you have a NetID and password you will be able to login to Canvas and take a look around. Begin by going to canvas.illinois.edu. It will look like this: 

Remember, your NetID does not include @illinois.edu like your email address does. It is just what comes before @illinois.edu. When you log in, you can take a look around your dashboard.

As mentioned last week, only instructors who have opted in to be early adopters of Canvas will have their course(s) on Canvas in the fall.

If you have classes that will be on Canvas for fall, they may not be included yet on your Canvas, but it’s a good idea to take a look around even before they arrive! It should look a bit like this:

 We will have future Tech Tips about the content within Canvas and making changes to your settings, so keep your eyes peeled!

 

Tech Tip of the Week: What is Canvas?

You may have seen in our July iSchool Help Desk and ITD newsletter that the iSchool will begin making the transition to the Canvas learning management system beginning this fall for our undergraduate courses and any instructors who wish to be early adopters. For our graduate level students, this means that if your instructor has opted to be an early adopter, your class or classes may be on Canvas. Our amazing ITD team is working with instructors on migrating courses, and the Help Desk team will be here to help make this transition as smooth as possible for faculty and students. We are still in the early stages of migrating courses, and instructors are organizing and setting up their courses throughout the summer months. Instructors will let students know whether their course will be conducted on Canvas, and if students or instructors have any questions, please contact the Help Desk and we are happy to provide assistance. 

Tech Tip of the Week: Setting the Time Zone in Zoom

If you have ever experienced Moodle showing the wrong time for class Zoom sessions, the first course of action will be to verify that your Zoom account reflects the correct time zone. To do this, please follow these steps:

1. Go to illinois.zoom.us and log in with your NetID and password.

2. Click on Profile on the left side of the screen.

3. Once you are on your profile, find where it says Time Zone. Click Edit on the right side of the screen.

4. A drop down will appear where it lists your time zone. Select the correct
time zone and click Save.

5. Once you save, go to your class’s Moodle page and verify that the time of
class is now correct.

image of zoom profile with time zone boxed in green

If you would like to view our documentation on how to change your time zone in Zoom, please view this page on the iSchool wiki.

Tech Tip of the Week: Joining Zoom via Moodle in Safari Browser Error Message

Recently users have been experiencing an error message when trying to join Zoom classes via Moodle while using the Safari browser. This error message is due to third party cookies and pop ups not being allowed in your Safari browser settings. If you have been getting the error message ‘Sorry, your session was expired. Please refresh the page or login again.,’ please check out this Wiki documentation from the Help Desk that explains the steps you would follow in order to ensure you can join Zoom sessions via Moodle on Safari in the future! As always, if you have any further questions don’t hesitate to reach out the Help Desk.