Tag: tech tip of the week

Canvas Tech Tip of the Week: Adding a Profile Picture to Canvas

You may have noticed that your profile picture on Canvas is blank, or is the same image as your iCard photo. If you would like to change your Canvas profile photo, follow along this week’s Tech Tip below.

First, have a picture you’d like to use on the device you are using, or be ready to take a picture with a camera.

Log in to your Canvas account, either on a computer, or on a smart device via the Canvas App. Select the profile icon in the left hand bar of Canvas.

It should be at the top of the pillar of icons.

Screenshot with highlights on profile icon in Canvas.
Screenshot with highlight and arrow, directing users to the Profile icon.

Select “Profile” in the menu that appears.

Screenshot with highlight and arrow, directing users to “Profile” button

You should now see a page with your name, a place for your profile picture, and places for other personal information which you may manage separately. You can edit your profile picture by clicking on it. If you have not already placed an image there, Canvas will default to your iCard portrait photo, if you took one.

Screenshot with arrows and highlights on profile picture icon and “Edit Profile” button

Once you have clicked on the circle icon to edit it, you will have the option to “Upload a Picture” from your computers files, or “Take a Picture” using any attached web camera. Select “choose a picture” at the bottom.

Note: You may use any image file type, such as .png or .jpg, or even .gif animated images (although the animation will not carry through to your icon).

Screenshot of menu upon clicking profile picture circle

Upon choosing an image to use, you may then crop the picture using the circular overlay to focus on the picture as you please. Click and drag the cropping circle to focus your profile picture to your taste.

A square image fits the cropping window better.

Hit “Save” at the bottom and you’re good to go.

Note: Immediately after saving the new image as your profile pic, the icon in the profile settings page you’ve been working from may turn white. Try refreshing the page or clicking back to it, allowing the new image to load properly. You may want to double check your new profile picture before moving on, to ensure the cropping and resolution are to your taste.

Additional Resources: For more in-depth directions, see the official Instructure Guide for changing your profile picture on Canvas. The above link from the UIUC Systems Knowledge Base in turn links to the official Canvas Instructure Guide.

Tech Tip of the Week: Loanable Technology

Did you know that you can borrow equipment as well as books from the University Library? Both the Grainger IDEA Lab and the Media Commons have loanable technologies, including game consoles and virtual reality headsets. 
 
The iSchool Help Desk has some loanable technologies like Windows or Mac laptops, dongles, and more!
 
At the iSchool Help Desk, equipment may be borrowed by faculty, staff, and graduate students of the iSchool, whereas the University Library can lend to our undergraduate friends as well! The iSchool Help Desk has a first come first serve basis, so when we are running low on equipment, you can contact us ahead of coming to verify that the Help Desk has what you are looking for. 
 

Tech Tip of the Week: iSchool Wiki Zoom Resources

Welcome back, iSchoolers! Getting back into the swing of Zoom classes and meetings can be overwhelming, but the Help Desk has you covered with all the Zoom documentation you could need. The iSchool wiki has a dedicated page for Zoom resources and documentation, including tips on how to sign in to Zoom using SSO, navigating breakout rooms, and adding Zoom meetings to your Outlook calendar. Check out our Zoom documentation on the wiki here! 
And as always you can ask the Help Desk if you have any questions or concerns about Zoom! We are currently working in the iSchool building on the 2nd floor, and you can also reach us at 217-244-4903 or 800-377-1892, ischool-support@illinois.edu, and on our TechChat.

Tech Tip of the Week: Fall Technology Workshops

The iSchool Help Desk is planning to host several workshops throughout the semester to provide iSchool students with opportunities to build their tech skills. But before we schedule them, we would like to hear from you about what you would like to see! 

To access previous workshops hosted by the Help Desk, visit the iSchool Technology Training page on Canvas. You can watch recordings and review course materials, as well as get ideas about what else you’d like to learn.

Canvas Tech Tip: Account Notification Settings, Course Notification Settings

In Canvas, there are opportunities to customize features to your own taste. Today’s Tech Tip will focus on notifications in Canvas. There are two options; the first being your general account Canvas Settings which you can find beneath your profile photo, and the second being Course-specific Notification Settings which you can access on individual course pages.

In the general settings, as shown in the first two images, you can disable/enable notification timeouts, such that when notifications do appear in Canvas, they will remain until they are dismissed. Enabling Notification Timeouts will allow notifications to dismiss themselves a short moment.

Fig. 1 On the side of the Canvas Home Page, you can find your account settings beneath your profile photo
Fig. 2 The Profile Notification Setting, “Disable Alert Notification Timeouts”

In these next two images, on an individual course page, you can customize notifications frequency and device destination (phone, email, canvas homepage, etc.)

Fig. 3 Within this sample course, selecting the bell icon with “View Course Notifications” will allow you to select course-specific settings.
Fig. 4 Some of the Course Notifications Settings. There are more to explore on the Course Notification Settings page. Note the options available for email.

And that’s all for Canvas notification Settings. There are of course other Canvas settings which we hope to explore further in future Tech Tips.

As always, if you have technical questions about Canvas, contact us at the Help Desk at (217) 244-4903 or (800) 377-1892, ischool-support@illinois.edu, or via chat at https://go.ischool.illinois.edu/TechChat. You can also find us on the 4th Floor of 614 E Daniel just to your left as you exit the elevators. Our desk hours are typically 9-5 on Weekdays.

Tech Tip of the Week: Clearing Cache and Cookies

Clearing cache and cookies is the first troubleshooting option you should try when encountering browser issues, such as slow load times or error messages. By doing this, you can help optimize your computer’s performance and verify if the issue originates in the website or app you are using. The Help Desk has links listed on the Wiki on how to clear the cache on popular web browsers. If you still have have issues after clearing cache and cookies, contact the Help Desk to troubleshoot further!

Tech Tip of the Week: Trick for Recording Audio

Whether you are recording audio for a podcast or a class presentation, mistakes are bound to happen. When you make a mistake, clap your hands or make a loud noise. That way, when it’s time to edit, you will see a spike in the audio waves and can quickly locate errors you need to remove.

Tech Tip of the Week: 2FA without a Phone

You are trying to log-in to Canvas when you suddenly realize your phone is dead and you’re stuck on the 2FA screen. Fear not! You can simply log-in to the NetID Center and request a temporary passcode. The passcode will be sent to your primary email on file and, voila, you can now login with 2FA without your phone. For additional security, you can also add multiple devices to 2FA. That way, if you forgot your iPhone but you have your iPad, you can login with 2FA without requesting a temporary passcode.

Tech Tip of the Week: Removing Text Formatting

You are working on a project that requires copying and pasting text but the original formatting can’t be removed. Fortunately, there is an easy solution. First, copy the text you want to use. Then paste it into a url box, which will remove the formatting. From here, you can copy and paste the text where you need it to go!

Tech Tip: Tech Tips in QR codes!

We are happy to announce that QR codes will be available near the Help Desks in both 501 and 614 East Daniel. These codes will, when scanned by your smartphones’ QR code reader app, link directly to previous Tech Tips you may  find useful. These QR codes will be labeled. Please feel free to drop by and learn a new Tech Tip!
In the future we hope to add more of these QR codes, revisiting Tech Tips that have otherwise been forgotten.

QR code to scan with smartphone
This QR code links to a recent Tech Tip post, “Services Available After Graduation”. Scan it with your phone and QR reader app to link directly to the tip on our blog.