While many services and accounts expire after graduation, some services will continue for a period of time. The Help Desk has compiled a list of services you can still use for a while after you leave the iSchool. Make sure to review it over the summer and save any information from these services before the Fall. 
Tag: tech tip of the week
Tech Tip of the Week: Downloading Course Content from Canvas
The end of the semester has arrived! But there is still one task left to complete before you start summer break. To ensure you have access to past course materials, make sure to download course content and submissions from Canvas. Otherwise, Canvas courses will be archived and you will lose access to past content and submissions. If you have questions about this process, contact the Help Desk.
Tech Tip of the Week: Adding an Alternative Host to Zoom
You have a Zoom meeting scheduled but you, as the host, just realized you have a scheduling conflict and won’t be able to attend. Fortunately, you can assign someone else to be an alternative host in your absence. Alternative hosts have permissions that co-hosts do not have, such as starting, ending, or recording a meeting. The steps to create an alternative host for pre-existing meetings can be found on the iSchool Wiki. If you have any questions on how to use this feature, the Help Desk is here to help!
Tech Tip of the Week: Managing Your UIUC Accounts and Passwords
Need to change your password? Not sure where to go to register for classes? The iSchool Help Desk has compiled a list of the official UIUC websites you need to use for these tasks and more. There is even information on how to choose a secure password! The Help Desk is here to help if you have any questions about using these resources.
Tech Tip of the Week: Installing Printers and Using Papercut
Tech Tip: Speedtest by Ookla
When you find your device struggling to load a webpage, download a document, or pull up your email, you might want to check your conncetion to the internet, whether you’re using wifi or a wired connection. With Speedtest by Ookla, you can determine Internet Provider address, the nearest server provider, how you’re connected to the internet, and most importantly, your ping, upload, and download speeds.
With this information, you can quickly and easily determine the impact the internet is having on your work at the click of a single ‘GO’ button. Simply search internet speedtest, or Ookla, and it should be the first result in any webpage search engine. Try it out here, at
Tech Tip: Asking for Help in Zoom Breakout Rooms
Did you know you can ask for help from your instructor in Zoom breakout rooms? At the bottom of the Zoom screen, you can click “Ask for Help” in the meeting controls. Another button will appear that says “Invite Host.” Clicking this button sends a notification to the instructor that your breakout room has requested help.
For more Zoom tips and tricks, visit the Zoom Help Desk Wiki page.
Tech Tip of the Week: Extending a Due Date for a Particular Student in Canvas
Did you know you can extend a due date for an assignment for a particular student within your Canvas course? To extend an assignment due date for a student, follow these instructions:
- Go to the assignment you would like to extend for the student.
- Click Edit. Scroll to the bottom of the page until you see the Assign section.
- Click +Add.
- In the new area that appears, type in the student’s name you wish to extend the assignment for in the Assign to box. Put in the desired due date. Enter when the assignment will be available if you wish to limit their availability to access the assignment.
- Click Save at the bottom of the page. Now when you look at the assignment, it should show the separate due dates for the class and the particular student.
You can also view these same instructions on the iSchool wiki page here.
Tech Tip of the Week: Bulk Downloading Student Assignment Submissions
Did you know you can bulk download student submissions for assignments? As an instructor, Canvas allows you download all student submissions for an assignment as a single ZIP file.
You can use bulk downloads for multiple submission types, including file uploads, text entries, website URLs, and Google Docs submissions.
Canvas has a whole page dedicated to walking you through bulk downloading assignment submissions here, and if you have any questions, please reach out to the Help Desk!
Tech Tip of the Week: Safe Senders in Outlook
Have you ever missed an email because it was sent to your junk mail folder? You can avoid this issue by ensuring your contacts are listed as Safe Senders in Outlook. Adding contacts to your Safe Senders list depends on the version of Office you have on your device. Microsoft has detailed instructions on how to add contacts depending on the version of Office you use. The Help Desk can help you with any questions you have about utilizing Safe Senders.
