About the Help Desk

 

We currently have two Help Desk locations!!

Help Desk A

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Address:

501 E. Daniel St., Champaign, IL 61820

We are located on the 2nd floor.

Hours of Operation:

Monday – Thursday: 8 a.m. – 6 p.m. Central Time

Friday: 8 a.m. – 5 p.m. Central Time

Featured Services:

  • Printing
  • Loaner Equipment
  • Tech Assistance

 

 


Help Desk B

 

(Picture Coming Soon!!)

Address:

614 E. Daniel St., Champaign, IL 61820

We are located on the 4th floor.

Hours of Operation:

Monday – Friday: 9 a.m. – 5 p.m. Central Time

Featured Services:

  • Printing
  • Tech Assistance
  • Student Lounge Areas

You can also reach us at 217-244-4903 or 800-377-1892, ischool-support@illinois.edu, and on our TechChat.


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The Help Desk is staffed by Graduate Assistants:

Mariah  Katie  Abbie  Isaac  Emily D.  Claire  Jonas  Ashley  Matthew

Cheyenne   Krystjana   Clelia  Adam  Emily F.  Hannah  Sam


Directly next to the Help Desk is the office of Jen Anderson, Information Resources Manager, who oversees the Help Desk.

Find all of us in your online iSchool classes as well!

In addition to working the Help Desk, we split our time working on projects and checking in on all the iSchool’s online classes. When you need assistance, whether you be an instructor or a student, we will do our best to help!

The blog is created and maintained entirely by the Help Desk graduate assistants.