We currently have two Help Desk locations!!
Help Desk A
Address:
501 E. Daniel St., Champaign, IL 61820
We are located on the 2nd floor.
Hours of Operation:
Monday – Thursday: 8 a.m. – 6 p.m. Central Time
Friday: 8 a.m. – 5 p.m. Central Time
Featured Services:
- Printing
- Classroom Loaner Equipment
- Tech Assistance
Help Desk B
Address:
614 E. Daniel St., Champaign, IL 61820
We are located on the 4th floor.
Hours of Operation:
Monday – Friday: 9 a.m. – 5 p.m. Central Time
Featured Services:
- Printing
- Tech Assistance
- Student Lounge Areas
- Loanable Technology
You can also reach us at 217-244-4903 or 800-377-1892, ischool-support@illinois.edu, and on our TechChat.
The Help Desk is staffed by Graduate Assistants:
Mariah Katie Abbie Isaac Emily D. Claire Jonas Ashley Matthew
Cheyenne Krystjana Clelia Adam Emily F. Hannah Sam
Directly next to the Help Desk is the office of Jen Anderson, Information Resources Manager, who oversees the Help Desk.
Find all of us in your online iSchool classes as well!
In addition to working the Help Desk, we split our time working on projects and checking in on all the iSchool’s online classes. When you need assistance, whether you be an instructor or a student, we will do our best to help!
The blog is created and maintained entirely by the Help Desk graduate assistants.