Accessibility Advocate Shoutout #2- Craig Evans!

At the iSchool Help Desk, we are excited to help the school as it prepares to meet updated federal standards about digital accessibility. Making education accessible and equitable is a huge task, and no one person can take it on alone. We want to recognize those who have been stepping up to become Accessibility Advocates at the iSchool. 

Whether they have been educating others about accessibility for years, or they’ve recently made the commitment to jump in and try their best, we think it’s important to recognize the efforts being made and the amazing impact that we can make as an iSchool community if we all do our part!

We will be spotlighting some of these advocates monthly during the school year. This is a great chance to recognize and uplift these efforts, to encourage one another as a community to keep striving, and to help students get to know our instructors a little better! 

Now, meet our featured Accessibility Advocate for April: Craig Evans!

Headshot of iSchool Lecturer Craig Evans. He has gray & brown hair & beard & is wearing a maroon shirt & brown suit jacket.

Lecturer
MS, Library and Information Science, University of Illinois Urbana-Champaign
Currently Teaching: Spring 2025 – Intro Database Concepts & Apps – IS206 (Sections AB1, AB2, AB3, AB4, AL, BB1, BB2, BB3, BL)

We recognize Mr. Evans’ efforts to improve his course materials and build new course materials with accessibility in mind. He attended training offered by the iSchool Help Desk to learn about updating PowerPoint materials, and has been working to update his classes this semester.

I (Help Desk GA Elliot) had the chance to chat with him about accessibility and what is motivating him to learn. He had some wonderful insights to share on why accessibility is so important to making our workforce more diverse and making sure students aren’t being left behind. Check them out below! 

Q: Why is it important to you to work towards more accessible classes? 

It’s something we should be doing. It shouldn’t be something extra, it should just be part of our workflow. Everyone deserves an education, and everyone deserves to have the same access to information. I want to see a more diverse workforce in technology. I don’t want [students] left behind. I want to make sure that if there’s due dates and that sort of thing, that [they] are there for a reason… so that you’re not getting to the end of the semester and then going into panic mode and shutting down. And, strictly speaking, that doesn’t fall under Title II. But it all feeds into the same experience a student is having. When I was an undergrad, I broke my pelvis parachuting and… I couldn’t leave my house for weeks until I was mobile again. And that sort of feeds back to what could have been done differently to help support me when I was a student. Just the understanding, the flexibility. I try to treat students how I’d have liked to have been treated when I was a student. The students are all over 18. Let’s treat them like adults. And again, that doesn’t matter whether it’s somebody who falls under an ADA label or not; you have to treat all the students with that level of respect. 

Q: What is a favorite thing that you’ve learned from an impactful professor?

I think the most important thing was to ask questions. Don’t be afraid to speak up. I’ve had professors in the past who were very standoffish, others who were very open, and the ones you get the most out of are the ones who are open to asking questions. If they can see that you’ve got some intellectual curiosity, they’ll go further for you. Coming back and saying, “Oh, I liked your lecture on X, how would that apply to Y?” and illustrating that you’ve made that connection… Academics like to breed academics. You’re trying to get as many people out the door as you can who have got intellectual curiosity. And it may not be specific skills, it may not be specific knowledge, but it’s having the curiosity to say, “I’ve seen something like this, I wonder how it could apply to that?” and using that as a way of learning, moving forward. 

Q: What is your teaching style? 

I would say that it is fairly casual. I want the students to know the basics. I want them to be able to take the basics and realize how they can be assembled together to give you more. You’re not just going from point A to point B to point C to point D, you’re multiplying along the way. You want something that’s going to start accelerating your learning. I tend to start fairly basic. I do a lot of repetition. But each time, I repeat and I add something. Then I repeat and I add something… And if somebody just retains the bit that was at the core, great. They’ve learned something. If they realize that we’ve been adding along the way and they’ve been learning more and more, that’s even better. I want to see every student succeed. And I want to give them the skills and the material that will see them succeed… And some people learn differently. I’m a visual learner… I’ve had professors in the past who were very much, a lot of reading based learning. And I try to mix it up. I want to give the students a way of succeeding, no matter which way they find themselves being better suited. But a student’s got to want to do that as well. Some just want to be spoon fed. Others are a little bit more curious. And I like to feed the curious students. 

Bonus Q: What advice do you have for students who may be struggling in a class?

I think students need to recognize that all the faculty… they were all students at one point. And they’ve all been through it before as well. If you’ve got a problem, talk to us. If there’s material that you don’t understand, come and talk to us. There may be something else that we need to explore. It may mean a tweak in a slide deck or something, and suddenly, it’s a lot clearer. We’re as much a resource as anything else. And if somebody’s having a struggle, having a problem, don’t be afraid to come and talk to your professors. The big thing is, if there’s an issue, reach out early. If you’re struggling with something, talk to us as soon as you can. If you’ve got a TA for the class, talk to your TA as soon as you can. If it’s something they can’t address, they’ll raise it to us without any problems. 

Q: What classes do you really love teaching? 

At the moment I am very much involved in databases… I’m in the process of developing a new database class that will be offered hopefully next year, in graph databases, which is a little bit different to what most people see here. That’s a class that will be familiar to people who come from the LIS side of things, because graph databases get used in ontologies and ontology development quite extensively. But most of the people on that side of the fence are familiar with GraphDB and a company called Ontotext. My interests are a little bit wider than that. They still handle that ontology side of things, but they go much bigger. And I want to expose the students to that much bigger side of things. Classes like that, something which is expanding what people are being exposed to, excite me the most. 

Q: Do you have any advice for others who are working to learn more about course accessibility?

Try it. You’ve got to go out, you’ve got to experience it. You’ve got to go through the process of updating a slide deck; you’ve got to go through the process of finding alternate materials. Most of the materials I use for readings are in PDF format at the moment, and I’m trying to find HTML equivalents, because HTML is more accessible from a reader perspective. That’s not going to be possible for all my readings; next semester, I’ll be converting my readings over to HTML or finding alternative materials. But you’ve got to start early. There’s just so many pieces to this that if we don’t start now, we’re going to be so far behind. Go piece by piece. If you’re updating slide decks, update it to an appropriate format now. If you’re doing work, make sure it’s compliant as you go. That’s the biggest piece of advice- don’t just keep doing the same thing. If you’ve got to make a change, make the change now, and build that into your workflow. 

I think this is important from a school perspective and from a campus perspective. We want to make sure that students aren’t being left behind. We want to open the options up to students who may not have considered these types of classes in the past because they didn’t have the accessibility that they required. Even just things like dyslexia- choosing the right fonts, choosing the right colors and the color contrasts for visualizations. We as faculty need to be aware of that. But we also need to make sure our students are aware of it as well. So that as they move forward, they’re aware of colorblindness issues or the choice of fonts influencing the ability [for people] to read particular things. We need to start feeding that sort of thing, not just for our own benefit, but we need to start nudging students to have an awareness of this sort of thing as well. 

(This conversation has been edited for clarity & time).

Thank you so much to Craig for such a wonderful conversation, and for your commitment to helping all of your students succeed! And thank you to everyone who is working towards a better and more inclusive iSchool. Let’s keep this up! 

If you know someone who has been exemplifying this effort in some way, please reach out to us at ischool-support@illinois.edu to nominate them and tell us a little bit about what you want to celebrate!

– iSchool Help Desk

Accessibility Advocate Shoutout #1- Professor Steve Oberg!

At the iSchool Help Desk, we are excited that we get to help the school as it prepares to meet updated federal standards about digital accessibility. Making education accessible and equitable is a huge task, and no one person can take it on alone. We want to recognize those who have been stepping up to become Accessibility Advocates at the iSchool. 

Whether they have been educating others about accessibility for years, or they’ve recently made the commitment to jump in and try their best, we think it’s important to recognize the efforts being made and the amazing impact that we can make as an iSchool community if we all do our part!

We will be regularly spotlighting some of these advocates. This is a great chance to recognize and uplift these efforts, to encourage one another as a community to keep striving, and to help students get to know our instructors a little better! 

Now, meet our first featured Accessibility Advocate: Steve Oberg!

Headshot of Adjunct Lecturer Steve Oberg of the iSchool

iSchool Adjunct Lecturer
MS, Library and Information Science, Illinois
Currently teaching: Spring 2025 – Bibliographic Metadata (IS585OB); Summer 2025 – Reference and Info Services (IS501OB)

We recognize Steve as an Accessibility Advocate because of his positive attitude towards jumping into accessibility efforts! He recognized that his classes needed improvement, and took steps to utilize resources provided by the iSchool, including requesting an audit of his class by the Help Desk to help identify areas for improvement. His students also appreciated that “he communicated to [us] that he was requesting one and has been very transparent about his process, and is already updating his course materials in the class he is teaching, which is going above and beyond!”. Professor Oberg is a great example that you don’t have to be an expert to just get started and do your best!

Get to know more about Steve Oberg and what his motivation is to work on accessibility…

Q: Why is it important to you to work towards more accessible classes? 

A: A core tenet of our profession is accessibility of information to all — accessibility in the broadest sense of the word — and I strongly believe in that. Although I’ve known for quite a while that my course materials were not truly accessible, a recent conversation with Cathy Blake was the prompt I needed to get going. I’m grateful to her for that.

Q: What is a favorite thing that you’ve learned from an impactful professor?

A: Let me highlight Kathryn Luther Henderson as an incredibly impactful professor and mentor in my career, amazingly so. I miss her deeply. Equally impactful has been Linda Smith and I am honored by Linda’s and Kathie’s consistent support, kindness, and encouragement over several decades.. They taught me that the student comes first. They taught me that I could believe in myself when I really didn’t. They are giants in the whole history of the iSchool and in the profession at large, and I can never thank them enough for investing in me.

Q: What is your teaching style? 

A: I have little use for the “sage on the stage” approach, honestly. In my approach to teaching, I strive to be collegial, to treat students as fellow explorers in the topics I’m teaching, and I depend to a great extent on interactivity in my class sessions. I aspire to always be open, curious, enthusiastic, and encouraging. Something Kathie Henderson taught me is the phrase “bridging the gaps.” I’ve never forgotten this. There are so many gaps in our profession (let alone in society at large), and I strive to bridge gaps in awareness and understanding rather than to indoctrinate or persuade students into a particular point of view. The way you approach issues and problems can be as important, or more so, than thinking you know the “right” answer, and it is extremely important to look for connections rather than chasms.

Q: What classes do you really love teaching? 

A: I originally created and continue to teach IS 573 ERO: E-Resources Management, so I suppose I love that course best. I especially love the required presentations at the end of that class that give students the opportunity to highlight what they learned in writing their research paper. But I also love IS 593 TSO: Technical Services Functions and have taught that course the longest, since 2003. It is a love letter of sorts to the course’s original creator, Kathryn Luther Henderson. More recently, I’ve taught a section of IS 585: Bibliographic Metadata. After several years doing it, I am finally beginning to feel comfortable enough with the material to enjoy it and, I hope that enjoyment is contagious to my students.

Q: Do you have any advice for others who are working to learn more about course accessibility?

A: Just do it. Get started. Think about accessibility right from the start and in everything you put together, not as an afterthought. I am really thankful for and impressed by the resources that the iSchool and the broader Illinois campus community have put together. I am especially grateful for the willingness of the iSchool Help Desk to do an accessibility audit on request. So helpful! 

Thank you so much to Steve for your hard work, open mind, and for sharing your experience! And thank you to everyone who is working towards a better and more inclusive iSchool. Let’s keep this up!

If you know someone who has been exemplifying this effort in some way, please reach out to us at ischool-support@illinois.edu to nominate them and tell us a little bit about what you want to celebrate!

– iSchool Help Desk

Header Etiquette (Headiquette)

Hey everyone! Long time no see! This semester has been so busy so far, and I’ve hardly been able to make time for my one true passion:

Writing blog posts about accessibility requirements.

So since I’m out of practice and a little overcaffeinated, we’re going to ease our way back into this series.

What’s a Header?

^That.

I’m sure you’ve already noticed headings as an option on Microsoft Word, Google Docs, and just about any text-editing platform you may use.
For reference, here’s how they show up on Microsoft Word:

Now, if you’re anything like me, you probably went “hey that’s neat, but I don’t love the formatting and I’m already used to just editing font for headings myself.

Well, then if you’re like me, you’re WRONG.

Why Headings are Awesome

First off: You’re completely able to change the formatting of any of your headings and save your preferences to Word so that they stick. Simply select whatever heading you intend to use, mess with it to your heart’s content, and then right click again on the heading option in the ‘Styles’ group (pictured above), and in the popup menu select “Update to Match Selection”. And just like that, your preferences are saved and easily accessible!

On top of that, Headings also make useful anchors to navigate larger documents. Word Documents will have an outline that you can navigate using Headings, making them fulfill a more practical role than just formatting your paragraph-style text.

Why are Headings Important to Accessibility?

Well, first off: the outline function that Headings support just makes them easier for everyone to navigate, which improves accessibility generally.

But more importantly: Headings are used by screen-readers to navigate, which can be invaluable for someone only trying to read a portion of a larger text. Remember: screen readers can’t just hop around a screen like our eyes can.

One of the most common Accessibility missteps that we run into at the Help Desk is Heading misuse or lack of use. It’s important to get the fullest use of the tools that Word provides you, and Headings are an excellent and overlooked example of that.

What’s Heading Misuse?

Simply put: Headings should be used in the order they’re provided in. No using Heading 4 under Heading 2 without a Heading 3 between them. This is because the number of the Heading affects how an outline and a screen reader interacts with them. If you’re like me, and maybe just prefer the style of 4 over 3, then just tweak the format as shown above! What matters is maintaining how the heading is coded.

That’s about it for this month, I hope you all are doing well!

What’s Alt Text?

Hey students! Hope ya had a good Thanksgiving, this week we’re gonna come back from break with a light, easy topic: Alt Text.
So, first off,

What is alt text?

In this context, alt text is a little bit of text attached to an image. If used correctly, it will describe, in brief, what the image is.

Why is it important?

For people who have vision impairments, they need to use a screen reader in order to access the internet. This is a software, that, well, goes through a web page and reads it off to them. Sounds simple, but think of how complicated some documents can be: you can have figures, animations, pictures. For a lot of web-pages, these are just decorative and can be ignored. However many documents might have an image that it’s at least useful to understand is there in order to properly understand the text. Alt text is therefore a brief description of the image in question that a screen reader can pick up, explaining to the user what the image is.

How do I edit it?

Well, that very much depends on the platform you’re using. For the sake of this post, we’ll only go over Microsoft Office Products, Adobe Acrobat, and This Website.

Microsoft Office Products

The Good News:
It’s very easy to access and edit alt text with Microsoft Word. All you need to do is right-click on the image, and click on “View Alt Text” on the drop-down menu.

An image of a Microsoft Word document

From there, you’ll get this sidebar menu:

A screenshot of the alt text editing toolbar

You can edit the alt text in that little box. Apparently Microsoft Word will also be able to auto-generate alt text for you in some cases, though this was not one of them. (And it is the unofficial stance of the Help Desk that you should not rely on AI to write for you!)

The Better News:
PowerPoint is the same! Exact same UI and everything. This was expected, but it was worth double-checking and noting it here.

Adobe Acrobat

PDFs are notoriously difficult to work with regarding accessibility. Luckily, Adobe Acrobat has a whole suite of tools that you can access using the Toolbar on the left.

A screenshot of the Adobe Acrobat toolbar

(Unfortunately, the red box is supplied by the Help Desk, you’ll need to bring your own)

From there, you’ll want to click on “Add alternate text” (simple enough, to be honest).

A screenshot of the Accessibility toolbar

Now, from here it might get a little intense. It will ask your permission to scan the document and detect all figures to display their alternative text. From there, you’ll move through the figures one-by-one to view their alt text and edit it to your liking. It certainly can take a long time, which is why it’s probably good to make sure you have all your alt text sorted when you’re working in Microsoft before formatting it to a PDF.

This Website

Now, I know it probably seems kind of pointless to go over how to edit alt text on a website that most of you will probably never use. So why would we do this? Well, this website is actually a great case study in a platform that has no in-built tool to edit alt text (something I learned the hard way when making our last post). To edit it, we would actually need to edit is as an HTML file. Yes, that means Coding!

So, if you click on an image here, you can access its HTML by clicking on the three dots on the far-right of a toolbar that appears, like so:

A screenshot showing this website's image-editing toolbar

From here, you’ll be given a dropdown that lets you select “Edit as HTML”. Once you do so, it will replace the image with this line of code:

See where alt is highlighted? Well from there, you can just type your alt text within those quotation marks! Easy as that!
Now, different platforms may have different means of accessing a photo’s HTML code, but once there it should all be more or less the same. That leaves only one last question I feel should be answered…

What Makes Good Alt Text?

What makes good alt text is, it turns out, complicated. I fully wanted to do a how-to within the scope of this article, but a proper overview on good alt text would be an article of its own. So I’m going to outsource it to this website. It’s a good read, and not particularly long, but it is about as long as what I have already written and in all honesty I expect all my readers are at least as busy as I am.

Till next time!

Accessibility Checkers

Hey folks! Long time no post! We’ve been really busy at the Help Desk with doing accessibility checks these last few weeks in preparation for changes to ADA Title II. What is ADA Title II, you may ask? Well, here is a quick run-down of ADA Title II changes if you want more details, but in short: The University has to make all of digital materials accessible to disabled persons. In a web format, much of this takes the form of making sure that everything is formatted properly so a screen reader can intelligibly read it to a user.

There are a lot of things to consider, and while they’re pretty intuitive once you understand how a screen reader works, it’s a bit out of the scope of this blog post to go over all of the details, what we will do today is show you how to use accessibility checkers!

What is an Accessibility Checker?

It’s a program included in an application that runs a quick AI-driven check for accessibility concerns. They are easy to find and easier to use, but it should be noted that like everything automated, a human should double-check manually. Certain things just can’t be picked up by a machine. For example: Alt Text! (to be explained later)

How do I use it?

We’ll only go over accessibility checks for Microsoft products today. There are programs in Adobe Acrobat Reader for PDFs, but PDFs are a nightmare to check anyways, so we’re just not going to worry about that now.

Where do I find it?
The Microsoft Toolbar where you can find an Accessibility Check

So, for both PowerPoint and Word the Accessibility Check can be found under Review. Pretty straightforward, all things considered. Once you click on it, you’ll have an Accessibility Check bar show up on the righthand side of your screen. It will show you what accessibility concerns it’s found and, perhaps best of all, will give you a brief description of just why it’s a problem! You can keep it running while you work and dismiss the sidebar at any time to check later. It’s a great tool to not only check accessibility in general, but also to educate yourself about it!

That’s all for this week. Accessibility is a huge task that’s quickly become the theme of our semester here, so expect more of these posts as a sort of series in the near future!