The TTW is short and sweet this week but this is good to keep in mind when you start the initial troubleshooting process.
Always double check that you are connected to Illinois Net wifi!
If printing from your laptop isn’t working or you suddenly stop having access to the webpages, your wifi connection may be to blame. Double check that your computer didn’t default to the guest account!
Do you love student perks? Who doesn’t! Did you know that there is a ton of free software available to UIUC students?
Visit the Webstore to download necessary products like Microsoft Office! Through the Webstore, you can also purchase discounted software as a student.
For this week’s TTW, we wanted to share something tricky about Box.
Are you wanting to store files in Box? If you’ve never used it before, be sure to go through the set-up process under “Sign Up” first. It seems like you should just be able to login with your NetID and password, but you will have to make an account first!
Less of a tech tip and more of a check-in for this week.
Did you just recently graduate? If so, congratulations! If not, congratulations on not needing to panic about the job hunt yet!
If you did just graduate, there are some things that you should do in order to put all your little iSchool ducks in a row.
This week’s Tech Tip is all about printing!
We have 6 public printers in the building, and two have kiosks that you can print from – Optimus on the second floor by the Help Desk and Chip in the basement by rooms 12A and 46. If you want to print from your own computer, check out these guides for Windows and Mac.
Each page costs 7 cents and iSchool students get $21 in printing credit. To check your balance and to see your previous print jobs you can visit papercut.ics.illinois.edu. If you run out of printing credit, you can use Illini Cash!
We also offer secure printing, where you are able to send a print job but not release it until you enter a PIN on the printer. Check out instructions to set that up here!
Check out more information about printing on the iSchool Wiki here!
Back to our regular scheduled programming:
This is our sixth TTW!
If your number one fear is presenting and public speaking, this might be a rough stretch in the semester. But knowing how to present in Blackboard Collaborate Ultra makes it all a little easier, right?
Check out this quick-guide that one of our fellow Helpers put together. It instructs you on how to successfully application share!
Go ahead and practice in the Drop-In Room!
We’re getting even closer to the end of the semester! Graduation is officially looming in the (close) distance.
Do you know how to access transcripts of the official and unofficial variety?
If you’re a current student/are graduating this spring:
Don’t have an active NetID?
Both of these options are for electronic transcripts. If you need a paper one, consult the Registrar Transcript page again for more detailed information.
Being able to easily access your transcripts is a great incentive to keep your NetID and password updated regularly!
While we at the Help Desk can point you in the general right direction, any specific transcript questions should go to the Transcript/Records office (217) 333-9778.
Happy Tuesday!
Warm, sunny, clear day here at the iSchool. On my walk to the building this morning, I saw squirrels rummaging through dumpsters and a crushed dragonfly on the sidewalk. Around noon, there will be an distinct onion ring smell wafting down Daniel street. It’s the little things, people.
Anyways, here is the TTW:
Does this look all too familiar?
Is Blackboard running slowly or not running at all? First step for troubleshooting this problem is clearing out your cache and cookies! Check out this Chrome how-to here.
Time for this week’s Tech Tip of the Week!
This one has to deal with two-factor authentication. If you don’t know what that is yet, this is a good tip to read!
Are you getting an error message when you try to login to your email or Moodle? You may need to set up Duo Two-Factor Authentication, which adds an extra layer of security to your accounts. Download the Duo app on your mobile device and go to the NetID Center’s webpage to set it up.
Graduation edition!
Graduation is just around the corner. Are you ready? A good first step, before you take that first step on the commencement stage, is forwarding your Illinois email account.
When you graduate, you will be able to access your inbox for one more semester. If you want continued access to your email, set-up forwarding to a non-Illinois account! If anyone sends you anything on your Illinois account, you’ll still be able to see it.
Check out how to get that set-up here.
We will continue to provide you with tips regarding accounts, services, and what to do after your big day.