Help Desk Newsletter – August

Welcome to our iSchool Help Desk monthly newsletter!! We use this to share updates about what we’ve been up to. Whether you’re a current student, faculty, or staff; or maybe even an alumni or friend of the iSchool Help Desk and want to keep in-the-know about us, we’re glad to have you! You can expect updates about the major initiatives and projects we are working on, pictures and updates from our fun social events, and anything else up and coming at the iSchool Help Desk!

Meet the GAs!

We are so excited to welcome our 5 new Help Desk GAs, who are already doing phenomenal work supporting the iSchool community! Check out this semester’s “Meet the GAs” bios to learn just a little bit about all of our GAs, both new and returning, and come say hi to us anytime from 8:30am-5:30pm (4:30pm on Friday) to get to know us even more! 

✨ Meet the GAs! Part 1/3 ✨It's time to meet your 25-26 Help Desk GAs! We are SO excited to welcome our 5 new GAs & welcome back those of us returning!Get to know the "Humans behind the Help", and feel free to come say hi & introduce yourself to us anytime- we love getting to know the iSchool!

iSchool Technology Help Desk (@uiuchelpdesk.bsky.social) 2025-09-02T17:00:41.371Z

✨ Meet the GAs! Part 2/3 ✨It's time to meet your 25-26 Help Desk GAs! We are SO excited to welcome our 5 new GAs & welcome back those of us returning!Get to know more about the "Humans behind the Help", & feel free to come say hi & introduce yourself to us- we love getting to know the iSchool!

iSchool Technology Help Desk (@uiuchelpdesk.bsky.social) 2025-09-02T23:27:02.932Z

✨ Meet the GAs! Part 2/3 ✨It's time to meet your 25-26 Help Desk GAs! We are SO excited to welcome our 5 new GAs & welcome back those of us returning!Get to know more about the "Humans behind the Help", & feel free to come say hi & introduce yourself to us- we love getting to know the iSchool!

iSchool Technology Help Desk (@uiuchelpdesk.bsky.social) 2025-09-04T17:02:11.613Z

Accessibility Advocate Shoutouts

We have been helping support the iSchool as they work towards more accessible class materials to meet changing federal standards. We would like to celebrate those who have been stepping up to become Accessibility Advocates at the iSchool – whether they have been educating others about accessibility for years, or they’ve recently made the commitment to jump in and try their best, we think it’s important to recognize the effort and amazing impact that we can make as an iSchool community if we all do our part!

Feel free to email us at ischool-support@illinois.edu to nominate any instructors or TAs and let us know their impact! 

Graphic reading “Send Nominations! Do you know an instructor or Teaching Assistant who are making an effort to increase accessibility in the iSchool? Please let us know to shout them out! https://forms.cloud.microsoft/r/pHmJfNeeZp”.

iSchool Resource Zine

Last Spring, our wonderful former GA Delia created and illustrated this beautiful “Welcome to the iSchool” Zine. It is full of resources and information for iSchool students, covering everything from advising contact information to food and housing resources to how to get involved in the iSchool. We are excited to announce that they can now be found not only on our community shelf at the Help Desk, but also at the old iSchool building; in the reception area of the advising suite; and even in some advisor’s offices! Keep your eyes out for these, whether you’re a new or returning student, faculty or staff who want to have some on hand, or just a lover of adorable art! 

If you are an iSchool faculty or staff member and would like to stock more than a few in your office or space, reach out to us at ischool-support@illinois.edu and let us know how many you’d like, and we would love to get you set up with some! 

Small Zine with illustrated art of animals reading books & hanging out on the front. It reads “Welcome to the iSchool Future Librarians! A Resource Guide for Students in Information Sciences. Written and Illustrated by Delia Kerr-Dennhardt. Sponsored by the ALA & QLA in collaboration with the Help Desk.”

Pet of the Week

Calling all pet parents! Do you have an adorable furry, feathery, or even scaly sidekick that deserves the spotlight? The iSchool Help Desk wants to feature your pets as iSchool Pet of the Week! Send us an email at ischool-support@illinois with their name, pictures, and any fun facts or stories for their nomination!

Check out last week’s featured pet!

Graphic featuring a black cat. It reads "Pet of the week: Shadow (AKA Shadillac). As a retired barn cat he spends his days snoozing in various soft locations and watching birds through the window! Submitted by: Ava C. Submit your pet(s) to school-support@illinois.edu".
Graphic featuring a black cat. It reads “Pet of the week: Shadow (AKA Shadillac). As a retired barn cat he spends his days snoozing in various soft locations and watching birds through the window! Submitted by: Ava C. Submit your pet(s) to school-support@illinois.edu”.

Upcoming…

Thank you so much for reading our newsletter, and for all of your support! We are excited to be able to keep everyone updated on the fun things happening at the Help Desk and in our community. Keep an eye out for next month’s newsletter!

Fall 2025 Help Desk GAs posing at the Help Desk, holding various frog stuffed animals and toys and smiling. From left to right: Saira, Catherine, Daniel, Maggie, Kyleigh, Fatihi, Elliot, Britany, Bashi, Evan, and Cecelia.

Published by

Elliot Noach Barber

iSchool Help Desk GA MSLIS student

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