For the past 30 years United States manufacturing jobs have been outsourced to foreign countries as a means to save both time and money. [1] Long thought to be immune from outsourcing, American workers in the service industry have also recently been replaced by cheaper, foreign workers. [2] For example, customer service and technical support telephone numbers are often rerouted to call centers in India. [3] As service providers themselves, should lawyers and law student be worried that they may be replaced by a cheaper alternative? Is there a substitute for seven years of higher education and a degree worth six figures in student loans? In actuality, there is, and in-house legal departments and law firms alike are taking advantage of the opportunity.
The Dallas law firm Bickel & Brewer began the phenomenon of outsourcing legal work in 1995 when they realized they could hire a lawyer in India to … Read the rest