A Note by Deanna Nila
Download the full Note here.
The use of online food delivery platforms has seen a rampant increase in recent years, with the global food delivery market being valued at a whopping $242.09 billion in 2023. With the rise and fall of the COVID-19 pandemic, bustling consumer lifestyles, and the increased digitalization of everyday interactions, the ability to order food delivery from over thousands of different restaurant options has never been more convenient. Every day, thousands of busy consumers utilize apps like DoorDash, Uber Eats, or GrubHub to have food or groceries delivered right to their door step. Many have even become reliant on these services, such as those with mobility issues or those who do not own vehicles. While the necessity and convenience of having food delivery at our fingertips has made it a booming business, consumers have found that this convenience can sometimes come at a heavy price. . . .