The Southeastern New York Library Council released a new report today, titled “DNHV: Report Highlights and Recommendations.” I am thrilled to have played a small part in this report, which outlines the findings from research on data gathered by the Southeastern NY Library Resources Council about the Digital Navigators of the Hudson Valley program between 2022–2024.
Here’s an excerpt from the Executive Summary:
“L&G Research and Evaluation Consulting, working in partnership with the Digital Equity Research Center at the Metropolitan New York Library Council, analyzed data gathered by the Southeastern NY Library Council about the Digital Navigator program between 2022–2024. The research team found many benefits for public libraries, underscoring the necessity of these services for libraries and other community-based organizations in their regions. Because nationwide indicators for measuring the outcomes and impacts of Digital Navigator programs do not currently exist, we believe the findings in this report will help to inform efforts to develop indicators in the future.”
Download the full executive summary and summary of data findings to learn more about the impact of the program.