Presentation to ALA Digital Inclusion Working Group

I was invited to join the American Library Association (ALA)’s Digital Inclusion Working Group this week to present findings from my recently published article, titled “Public Libraries, Digital Equity Coalitions, and The Public Good” in Public Library Quarterly. Several participants in the working group participated in the research. While I was able to share early findings from the study directly with those who participated as part of my member checking process, it was wonderful to be able to share the results of the research with the group more broadly.

I uploaded my presentation to IDEALS, and I have included a link in this post below.

Investing in the Human Infrastructure of Broadband

I’m excited to announce that our collaborative final report, co-authored with Dr. Revati Prasad (Benton Institute for Broadband & Society) along with significant contributions from Dr. Caroline Stratton (National Digital inclusion Alliance) and Larra Clark (American Library Association) on the Human Infrastructure of Broadband is out today! The report, titled “From the Ground Up: investing in the Human Infrastructure of Broadband” features findings from our case studies, focus groups, and expert convening with leaders in the broadband and digital equity fields to understand how to sustain this work well into the future.

As we describe on the Benton Institute for Broadband & Society’s website,

“This report looks to the future, bringing together insights from previous research and convenings, to craft recommendations for how we can strengthen and sustain the human infrastructure of broadband.

  • Section I presents our recommendations for how to sustain this work going forward, informed by our research and the policy and expert convenings we conducted.
  • Sections II and III draw on case studies we commissioned and the three expert working groups we convened to present the dynamics of the human infrastructure of broadband at work.
  • We close by reiterating the ongoing, universal need for a human infrastructure of broadband and call on our field to build on the current momentum now.

While we outline potential actions at the national level, we are focused on local and state actions, too.

This report is written for policymakers at all levels of government, philanthropic and nonprofit organizations, and other stakeholders. We look forward to working with project partners and others on implementing the recommendations to sustain the human infrastructure of broadband even after current federal investments have ended.”

Empire State Development Funds Planning and Research For Digital Navigator Services

Southeastern NY Library Resources Council (Southeastern) has received a grant to evaluate its digital navigation services at libraries and community organizations across the Mid-Hudson Region.

The project, led by the Metropolitan New York Library Council (METRO) in collaboration with Dr. Colin Rhinesmith, Visiting Associate Professor in the School of Information Sciences at the University of Illinois Urbana-Champaign, will provide insights to inform the growth of the Digital Navigators of the Hudson Valley service. Since its launch in 2022, the service has trained 125 digital navigators to support community members with internet adoption and the use of computing devices in partnership with the Mid-Hudson Library System, Ramapo Catskill Library System, and Westchester Library System. 

The grant is one of twenty awarded through the Digital Equity Technical Assistance Fund, is part of Governor Hochul’s ConnectALL initiative to transform the state’s digital infrastructure and expand broadband access, affordability, and equity statewide. See a November 2024 press release for details about the grantees across all ten regions of New York State. 

About Empire State Development

Empire State Development (ESD) is New York’s chief economic development agency (www.esd.ny.gov). The mission of ESD is to promote a vigorous and growing economy, encourage the creation of new job and economic opportunities, increase revenues to the State and its municipalities, and achieve stable and diversified local economies. Through the use of loans, grants, tax credits and other forms of financial assistance, ESD strives to enhance private business investment and growth to spur job creation and support prosperous communities across New York State. ESD is also the primary administrative agency overseeing the Regional Economic Development Councils and the marketing of “I LOVE NY,” the State’s iconic tourism brand. For more information on Regional Councils and Empire State Development, visit www.regionalcouncils.ny.gov and www.esd.ny.gov

Digital Equity Action Research (DEAR) Lab
Email: crhines@illinois.edu