If you are in class and need immediate support, call the IT-Partners help desk at 217-244-0812, or email helpdesk@business.illinois.edu, or visit 3044 BIF during normal business hours.
For teaching, course design, pedagogy, and educational technology related questions, faculty and instructional staff can request support by completing the Teaching and Learning faculty support form. The Gies Teaching and Learning team actively monitors all submissions during non-holiday business days from Mon-Fri, 9 am CT to 5 pm CT, and aims to respond within 1-2 business days. You will receive an email notification as soon as your request is assigned and worked on.